Troubleshooting

Some issues only Lexis staff can solve. If your issue isn't located here, you should join the Lexis Discord and create a ticket. You can join their Discord here: https://discord.com/invites/lexis/

Alternatively, you can link your Discord account on the Lexis Dashboard, then you can access all the channels.

Lexis keeps unloading whilst playing

This is caused by your ISP limiting the responses from the Lexis auth. Try using 1.1.1.1. If that doesn't work then try using a VPN.

Bootloader is damaged

Download EasyUEFI and rebuild the EFI System Partition. If the trial is expired, use the patcher.In the patcher, press the button on the left, if there are any prompts, press 'Yes'.

Lexis keeps crashing

1. Disable your anti-virus software. Sometimes it can conflict and try to remove Lexis from your system causing a crash.

2. Delete any %APPDATA%/LEX_x files

3. Delete the %USERPROFILE%/Lexis folder

4. Verify game files.