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Troubleshooting

Troubleshooting Guide

If you're running into issues with the app, check the common problems and fixes below.

Installation Issues

Launcher won’t install

  • Make sure you downloaded the correct version for your operating system

  • Try running the installer as Administrator (Windows) or with proper permissions (Mac)

License Key Problems

Invalid license key

  • Double-check for typos (copy/paste recommended)

  • Ensure you're using the key sent to your email

  • If the issue persists, contact support

Discord Login Issues

Unable to log in

  • Verify your Discord email and password

  • Check if Discord is down or having issues

  • Disable VPNs or proxies and try again

Privacy Note

  • Your login information is only stored locally on your device

Discord App Token Issues

Token not working

  • Make sure you copied the full token correctly

  • Follow the on-screen instructions carefully

  • Regenerate the token if needed

App Not Launching

App won’t open after install

  • Restart your computer

  • Run the launcher again and reinstall

  • Check for antivirus blocking the app

Blank Screen / UI Not Loading

  • Restart the app

  • Ensure your internet connection is stable

  • Reinstall the app from the launcher

Update Issues

App won’t update

  • Restart the launcher

  • Reinstall the app manually

  • Check your internet connection

General Fixes

Try these quick fixes if nothing else works:

  • Restart your computer

  • Reinstall the launcher and app

  • Disable antivirus temporarily (if safe to do so)

  • Ensure your OS is up to date

Still Need Help?

If you're still experiencing issues:

  • Contact support

  • Provide screenshots or error messages for faster help

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