Troubleshooting
Troubleshooting Guide
If you're running into issues with the app, check the common problems and fixes below.
Installation Issues
Launcher won’t install
Make sure you downloaded the correct version for your operating system
Try running the installer as Administrator (Windows) or with proper permissions (Mac)
License Key Problems
Invalid license key
Double-check for typos (copy/paste recommended)
Ensure you're using the key sent to your email
If the issue persists, contact support
Discord Login Issues
Unable to log in
Verify your Discord email and password
Check if Discord is down or having issues
Disable VPNs or proxies and try again
Privacy Note
Your login information is only stored locally on your device
Discord App Token Issues
Token not working
Make sure you copied the full token correctly
Follow the on-screen instructions carefully
Regenerate the token if needed
App Not Launching
App won’t open after install
Restart your computer
Run the launcher again and reinstall
Check for antivirus blocking the app
Blank Screen / UI Not Loading
Restart the app
Ensure your internet connection is stable
Reinstall the app from the launcher
Update Issues
App won’t update
Restart the launcher
Reinstall the app manually
Check your internet connection
General Fixes
Try these quick fixes if nothing else works:
Restart your computer
Reinstall the launcher and app
Disable antivirus temporarily (if safe to do so)
Ensure your OS is up to date
Still Need Help?
If you're still experiencing issues:
Contact support
Provide screenshots or error messages for faster help
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