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  1. Welcome

FAQ

Last updated 6 months ago

What Payment Methods do you accept

We currently accept:

  • Debit/Credit Card

  • PayPal

  • CashApp (US Only)

  • Cryptocurrencies (Create a Discord Ticket)

  • ApplePay

  • GooglePay

  • WeChat

  • Revolut Pay

Is my information safe on here?

Yes your information is safe. At checkout we ask for your country and ZIP code to prevent fraudulent card payments. You can remove all GDPR data from Vital Mods by visiting:

Can I get banned for using your products?

Well. Yes, you can get banned, that's the risk you take by purchasing our products. However we pick the products with the lowest ban rates, so that the chance of you being banned is low.

If you're still worried, you can take a look at the Safety section under the product for more information on how to stay safe.

How long does it take to recieve my order?

Your order should deliver to your email instantly. Make sure to check your spam folder. If it's still not there wait at least 10 minutes before contacting our support team.

Can I get a refund?

As stated in our Terms of service which you agree to upon purchasing a product, no. But there are some exceptions, such as:

  • The product doesn't work at all for you

  • The product takes too long to update after a game update and is unusable (10 days or more)

  • The product shut down unexpectedly 24 hours after your purchase

  • You bought the wrong product

How often do restocks happen?

We try to restock as often as we can. However, if a product hasn't been restocked in a long time, simply open a ticket in our Discord and request a restock.

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