❓Troubleshooting Guide

At the moment, Lexis is experiencing attacks where their site is being falsely reported and blocked by ISPs across the UK and US.

Here are some of the known ISPs blocking Lexis:

If you're affected by this, you can simply use any VPN or 1.1.1.1 by Cloudflare (it's free). Lexis should have this sorted soon regardless.

This simply means that your anti-virus blocked the load, please disable any anti-virus you have and try again.

This simply means that you don't have the required system modules installed for Lexis to run. Please download, extract, and run this to fix it.

Make sure your antivirus software is disabled, sometimes this can intefere with the menu, causing it to crash.
Make sure your game is running in windowed mode / windowed borderless mode anf that your game is also running on DirectX 11.
Try using a VPN, sometimes ISP's can block the connections between you and the Lexis auth.

This is caused by your ISP limiting the responses from the Lexis auth. Try using 1.1.1.1. If that doesn't work then try using a VPN.

Last updated 4 months ago